Hey Normy,

Reading your story left me inspired and curious to know more. This is exactly what is missing in NYC and everywhere else! I agree with you that restaurateurs are skeptical to try this business model because of their self-limiting conversations, whether it be money, image or lack of local support. This should not be the case!

After reading your story, I googled Balasia and saw outstanding reviews that aren't seen in the NYC area, including outstanding reviews about "W-Land". I would love to get in contact with her if you have her information and want to thank you for sharing this with me. With your permission, I'd like to share this with Melissa and my co-workers.

Have a lovely evening!